Privacy Policy

Invictus Marketing Academy
A trading name of Invictus Media & Marketing Ltd
Registered Address: Unit 5, Harley Court, Sopwith Close, Stockton-on-Tees, TS18 3TT
Company Registration Number: 15797008

Effective Date: 01/01/2025

1. Introduction

Invictus Media & Marketing Ltd, trading as Invictus Marketing Academy, is committed to protecting your privacy and maintaining the security of your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website, use our services, or become a Member of the Invictus Marketing Academy.

2. Data Controller

For the purposes of data protection legislation, the data controller is:
Invictus Media & Marketing Ltd
Unit 5 Harley Court, Sopwith Close
Stockton-on-Tees, TS18 3TT
Email: [Insert contact email]

3. Information We Collect

We may collect and process the following categories of personal data:

3.1 Information you provide directly:

  • Full name
  • Email address
  • Telephone number
  • Billing and delivery address
  • Payment details (processed via secure third-party gateways)
  • Course and membership preferences
  • Account login credentials

3.2 Information collected automatically:

  • IP address
  • Browser type and version
  • Time zone setting
  • Browser plug-in types and versions
  • Operating system and platform
  • Website usage and activity data via cookies (see Section 10)

4. Legal Basis for Processing

We will only process your personal data where we have a legal basis to do so. This may include:

  • Consent – where you have given clear permission for us to process your data.
  • Contractual necessity – where processing is required for the performance of a contract with you.
  • Legal obligation – where we are required by law to process data.
  • Legitimate interest – where processing is necessary for our legitimate business interests and does not override your rights.

5. How We Use Your Information

We use your information for the following purposes:

  • To register and manage your Membership account
  • To process payments and fulfil contractual obligations
  • To provide access to course content and support services
  • To communicate important information (e.g. updates, renewals, service changes)
  • To send marketing communications (only where consent is given)
  • To improve our website, services, and user experience
  • To comply with legal or regulatory obligations

6. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with:

  • Service providers such as payment processors, hosting services, analytics platforms, and email service providers
  • Professional advisers including legal, financial, and IT consultants
  • Regulatory bodies or law enforcement agencies when legally required

All third parties are contractually required to respect the confidentiality of your personal data and to process it only as instructed by us.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

  • Membership and account data: retained for 6 years following account closure
  • Financial records: retained for at least 6 years as required by HMRC
  • Marketing preferences: retained until consent is withdrawn

8. Your Rights

Under the UK GDPR, you have the following rights:

  • Right to access – You can request a copy of the personal data we hold about you.
  • Right to rectification – You can request that we correct inaccurate or incomplete data.
  • Right to erasure – You can request that we delete your personal data in certain circumstances.
  • Right to restrict processing – You can request that we limit the way we use your data.
  • Right to data portability – You can request your data in a structured, machine-readable format.
  • Right to object – You can object to processing based on legitimate interest or direct marketing.
  • Right to withdraw consent – Where consent was given, it can be withdrawn at any time.

To exercise any of these rights, please contact us at: [Insert contact email]

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
www.ico.org.uk

9. Security of Your Information

We implement appropriate technical and organisational measures to safeguard your personal data from unauthorised access, disclosure, alteration, or destruction. These include secure servers, encryption, access controls, and regular security audits.

10. Cookies

Our website uses cookies to enhance your user experience and gather usage analytics.

You can control and manage cookies through your browser settings. For detailed information, please refer to our Cookie Policy.

11. Third-Party Links

Our Website may contain links to external websites not operated by us. We are not responsible for the privacy practices or content of such sites. We encourage you to read the privacy policies of any third-party sites you visit.

12. Children’s Privacy

Our services are not intended for use by individuals under the age of 16. We do not knowingly collect data relating to children. If we become aware that data has been collected from a minor without parental consent, we will delete it promptly.

13. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any material changes will be notified via email or posted clearly on the Website.

14. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our handling of your personal data, please contact:

Data Protection Officer
Invictus Media & Marketing Ltd
Unit 5 Harley Court, Sopwith Close
Stockton-on-Tees, TS18 3TT
Email: [Insert contact email]